Frequently Asked
Questions
Real answers about how Crescendo tactile audio works, what to expect, and how to get support.
There are no subwoofers built into Crescendo products; we use what are called tactile transducers. They are very similar to a speaker driver, but turn audio signals into tactile vibration rather than audible noise. Speakers and subwoofers need to be set to very loud volumes in order to create the physical sensation of feeling the music that you’ll find with Crescendo Research’s products. So rather than blowing out your ears with big speakers, we use transducers. This is how we create a powerful somatic music experience, without needing to drive up the volume to dangerous levels. When you’re in direct contact with the vibration source, you’ll feel the high-fidelity vibrations. Once you’re no longer in contact, there’s very little noise generated by the tactile systems in our products.
Imagine feeling music with your entire body, like laying on a massive body-sized speaker without the risk of tinnitus. The pairing of audio with tactile bass turns listening into an physical experience. Feel the lows move through your body while listening to the audio through headphones or speakers.
Lie down on a mattress custom built for comfort and high-fidelity vibration transfer, dance the night away on a tactile dance floor, or relax in a bass lounge. With options for direct sale products, or custom designed installations, Crescendo Research is ready to go wherever the music takes you.
Every order comes with a 30-day trial. If it's not for you, return it in good condition for a full refund — you just cover return shipping.
No need for special music. You can listen to whatever music you like! There’s no need for custom content or special apps. The vibrations generated by Crescendo Research products work with the low frequency elements in music, so anything with a strong bass element will feel best. Find new depth to music you’ve listened to for years, or discover new music to sink into.
If you’re looking to go on a musical journey, we also maintain curated playlists on Spotify for a variety of genres. With music hand-picked by us and other music lovers in the Crescendo community, you can find a variety of music for any mood.
Bass Tiles scale from a single lounge booth to a full festival floor — bottle-service and VIP lounges, tactile dance floors, group listening and retreat spaces, and more. Installation size is limited only by available power, and we offer both rental and purchase options.
Yes, the Crescendo Daybed was built with wellness and therapeutic applications in mind. Whether music is already a part of your existing modality or not, the addition of a somatic listening experience can be a powerful potentiator to your existing practice. For music therapy, ketamine assisted therapies, psychedelic therapy, children and adults with sensory regulation needs, and people in the deaf and hard of hearing community, we’re excited to deliver the best somatic music experience possible.
Our products are designed to direct vibration to the user and minimize what transfers into the floor. Some vibration transfer is unavoidable, so we offer vibration-isolation pads for the Daybed's legs for an extra layer of isolation — reach out and we're happy to talk through your specific space.
Users report calmer nervous systems and reduced sensory-processing triggers, deeper meditation, yoga, and bodywork sessions, and a premium listening experience with full-bodied bass at moderate, safer volume levels. Many also use Crescendo to create an immersive focal point for parties and shared listening.
Shipping costs differ from product-to-product. For our turnkey products such as the Bass Bed, Daybed, and Massage Table. Shipping costs range from $100-$199.
Our large scale custom installations ship direct delivery or by freight and are quoted on a case-by-case basis.
Crescendo products are built to order. Delivery timelines are dependent on order backlog and size of orders. Ranging from 2 to 8 weeks on average.
Crescendo stands behind the quality of our products. We offer a 2-year limited warranty covering manufacturing defects and defects in components under normal use.
What’s Covered?
- Defects in materials or workmanship that affect functionality.
- Failures of internal components due to manufacturing issues.
- Malfunctions occurring under normal usage conditions.
What’s Not Covered?
- Damage caused by misuse, accidents, or unauthorized modifications.
- Wear and tear, cosmetic damage, or environmental factors.
- Issues resulting from improper setup, operation, or maintenance.
- Damage from power surges, water exposure, or external forces.
How to Claim Warranty Service
- Contact our support team at hello@crescendoresearch.com with proof of purchase and a description of the issue.
- If eligible, we’ll provide instructions for return or repair.
You can find setup instructions and manuals for our products on our Support
Fast response times
Live installation support
30-day satisfaction guarantee
2 Year Warranty